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Position

Location

Status

Date

Import/Export Coordinator
New York, NY
Full time
Mar. 19th, 2021

Position Overview

Job Summary:

The Ocean Import/Export Coordinator is a position primarily responsible for filing entry documents, tracking and updating the movement of freight, and ensuring compliance with import and export clearance regulations set forth by the U.S. CBP and other government agencies.

Duties:

  • Coordinate and arrange air import/export services for domestic and international goods.
  • Communicate with various contacts (customers, vendors, partners, and more) in processing shipments.
  • Expedite clearance and delivery to meet client’s requirements, A/R, and A/P
  • Maintain and compile operational information including but not limited to customer/vendor profiles, quotes, and other related data.
  • Provide daily activity reports to management.
  • Other ad-hoc projects as requested by management
Qualifications:
  • Minimum 2 years’ experience in Ocean Import/Export Operations
  • Experience using CargoWise
  • MS Office Suite (Excel, PowerPoint, Word, Outlook)
  • Ability to work under pressure in fast-paced environment
  • Attention to detail
  • Strong service-oriented mindset
  • Ability to Multi-task

 

Must be able to successfully complete a thorough background check.

Fracht North America is ensuring all employees are safe during the COVID-19 pandemic through implementation of mask regulations in office. During this time, our staff is working partially remote.

CargoWise Quality Analyst
Houston, TX
Full time
Jan. 28th, 2021

Position Overview

Job Summary:

This role will support our CargoWise Project Specialists with ongoing projects and assisting the team with testing, training, documentation, and data analysis. This position will be the primary contact for any user needs, changes to access, new user set up, clarifying requirements, and setting up one-off or scheduled reporting to be used internally or externally. This candidate should have a focus on helping our American branches use the CargoWise operating system to gain efficiency and improve their data quality.

Duties:
  • Helpdesk Tickets (CargoWise Operational Support & Follow-Up)
  • Develop quality assurance promoting company standards & processes
  • Perform routine inspections and quality test
  • Develop reports to showcase progressive quality improvements
  • System testing prior to implementation of new features/processes
  • Onboarding, basic training, & recurring training for staff
  • Recommend and monitor corrective and preventive actions
  • Project support

 

Qualifications & Requirements:
  • Minimum 1-2 Years Operational Knowledge of Air & Ocean Import/Export
  • Experience using CargoWise
  • Intermediate proficiency in Excel
  • Excellent communication & listening skills
  • Strong analytical and problem-solving skills
  • Sharp attention to detail
  • Customer service orientation

 

Must be able to successfully complete a thorough background check.

Fracht North America is ensuring all employees are safe during the COVID-19 pandemic through implementation of mask regulations in office. During this time, our staff is working partially remote.

Air & Ocean Import Lead
Los Angeles, CA
Full time
Dec. 17th, 2020

Position Overview

Duties:
  • Negotiating contracts, transportation and handling costs
  • Coordinating and guiding freight efficiently to ensure smooth operations and meeting deadlines
  • Maintaining communication and control through all phases of the journey, including the production of management reports and statistics
  • Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
  • Ability to respond to rate inquiries from internal and external customers in a timely and accurate manner
  • Provide first class customer service as well as paying attention to detail at all times
  • Display disciplined and professional attitude
  • Maximize profitability and be cost conscious
  • Ability to work efficiently and accurately, on own initiative and as part of a team
  • Proactive attitude with customer focus
  • Performing other duties as assigned by management

 

Qualifications & Requirements:
  • Excellent communication skills, both written and verbal
  • Minimum 5 years operational freight forwarding experience handling Air and Ocean import freight
  • Detail oriented with ability to solve problems independently in a team environment
  • Demonstrated experience interacting, developing and maintaining customer relationships
  • Knowledge of AMS/ ISF filing
  • Possess a desire to progress within the team demonstrating the ability to take on more responsibility in time
  • Ability to be a team leader
  • Ability to work flexible hours according to business needs
  • Working knowledge of CargoWise is preferred

Must be able to successfully complete a thorough background check.

Fracht North America is ensuring all employees are safe during the COVID-19 pandemic through implementation of mask regulations in office. During this time, our staff is working partially remote.

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